How Do I Choose a Freight Forwarder?

Choose a freight forwarder you can trust to understand industry regulations as well as your company’s goals.

Choosing a forwarder

Here are a few guiding questions as you determine which freight forwarder to work with:

Is this freight forwarder CTPAT certified?

The Customs Trade Partnership Against Terrorism (CTPAT) is an optional program, but has quickly become an industry norm for logistics companies. Make sure your freight forwarder is proving their commitment to supply chain security through a CTPAT membership. Take this time to also look over their other certifications and qualifications.

Is this freight forwarder responsive?

You will want to work with a freight forwarder who communicates shipment details with your team consistently and within a reasonable time frame.

Does this forwarder offer other services my company needs?

Consider the benefits of working with a single, trusted logistics partner who can handle your shipments from start to finish.

Dividing freight forwarding, Customs brokerage, and insurance services between multiple companies can complicate documentation and communication.

Does this freight forwarder understand my company’s goals?

Shipping solutions aren’t one-size-fits-all. See if this forwarder takes the time to understand:

  • your products and their shipping requirements
  • your supply chain goals and what factors matter the most to you
  • your team and what details you need to make informed decisions

How do I find a freight forwarder?

The National Customs Brokers and Forwarders Association of America (NCBFAA) maintains a list of Brokers and Forwarders who are members of this leading industry association.

Search by city/state to find freight forwarders near you: NCBFAA Find a Broker/Forwarder

Let us know if you’d like a quote for C J International’s international freight forwarding services and we’ll be happy to talk with you!

Our blog posts are for informational purposes only. While we use reasonable efforts to furnish accurate information, C J is not liable or responsible for the accuracy or reliability of any information contained herein.


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